Consulting - The Authentic Workplace

Why we came together to do this work…
Our work is founded in a profound commitment to personal and professional growth. As our individual careers evolved, we began to notice troubling trends. Many people were, at a core level, fundamentally dissatisfied with their work. Their discontent had the power not only to contaminate the workplace but it invariably spilled over into other areas of their life, impacting their health, family, and personal relationships. Others were very successful and wholly engaged in their work but at the exclusion of a balanced life. They worked long hours and were frequently over-extended. From the former, companies often did not receive full value. Many exhibited bursts of energy and creative genius outside the workplace, but seemed tired and shrunken on the job. The latter often pushed themselves beyond reason, performing frantically until their bodies and spirits wore out. We wondered why these extremes were so persistent and so pervasive.

The Authentic Workplace is both our answer and our remedy.

Our Mission…
To assist individuals and organizations in becoming fully authentic employing the values of Accountability, Respect, Integrity and Awareness.

W. Victor Rozek, Facilitator
Victor has been described as “insightful,” “wise,” and “playful.” He is a Certified Practitioner of the art of Neuro-Linguistic Programming which he combines with insights gained from 13 years of personal development work. He is also a freelance writer who has written extensively on business and management issues. Prior to that he spent 17 years in a variety of managements positions in the computing industry, including seven years with IBM. Victor is a gifted presenter and a frequent keynote speaker.

”I have spent hundreds of hours in the seminar room believing I was training, but in reality being trained.”

Kassy Daggett, LMT, Facilitator
Kassy has been described as “inspiring,” “highly intuitive,” and “a gifted teacher.” As an experienced consensus facilitator and Certified Practitioner of the art of Neuro-Linguistic Programming she brings 21 years of personal development and 15 years of business management to the seminar room. Kassy facilitates personal development workshops in California, Oregon, Washington and Alaska and is on the faculty of Cascade Institute. She believes change is an inside-out process, and if you cannot find solutions in your own body, you will not find them elsewhere.

"Authenticity is a moment to moment choice, not a destination."

The Case for an Authentic Workplace

As we enter the new millennium, medical care continues to grow in complexity and competitiveness. The market demands greater efficiency. Patients demand flawless care and compassionate service. In response, medical professionals are stretched to the limits of their creative and physical capacities. The pursuit of excellence is unending, and everyone is looking for an edge.

Competing facilities, however, typically already use comparable technologies and offer similar treatments or services. Overlooked in the quest for competitive advantage is the fact that the most valuable assets a hospital has--assets that cannot be duplicated by a competitor--are its people. A hospital’s unique advantage lies in the
character of its employees and their ability to maximize individual skills in support of the hospital’s vision. But in order to exercise the complete range of their abilities, employees must first be authentically and fully themselves.

People are physical, emotional, intellectual, and spiritual beings, and when all parts are allowed to work in concert, productivity, achievement, and satisfaction soar. Most businesses, however, hire people for some part of their brain, or perhaps their brawn, and either discourage or outright punish them for bringing other parts of themselves to work. In essence, they are hiring and benefiting from only one fourth of each person, paying people to be less than they are--a practice that is clearly ineffectual for both employer and employee. When employees are fitted with flow restrictors as they come through the door, creativity, passion, and contribution are also inevitably restricted. Impeding life-force in one area, constricts the flow in other areas.

Some constraints are external or systemic, and some are internal and self-imposed. The results are all too familiar: employees who are fully employed but not fully engaged; physically there, but not totally present; able to communicate, yet withholding some essential part of their truth. When working for prolonged periods without heart, passion, or authenticity, exhaustion is the body’s first response to its life-force draining away. A major source of burnout is the extreme energy drain of keeping one's true self safely suppressed, while attempting to accelerate workplace contributions. Unless authenticity is nurtured and supported, the hospital is left with an unresolvable paradox: people cannot shrink and grow at the same time.

The Authentic Workplace seminar assists individuals and organizations to reclaim the values of passion and authenticity. It is designed to teach the skills people need in order to focus the full force of their beings on the challenges of the workplace. The foundation of the seminar rests on the cornerstones of Accountability, Respect, Integrity, and Awareness.

We believe everyone has the inner resources to elevate their contribution. Our aim is to inspire, and to help participants invigorate their most important professional relationship—the one with themselves. The positive changes made by individuals will unfailingly show up in the organization. Thus, the success of a medical institution is built on the success of its employees.

We invite you to explore the possibilities with us.

The Authentic Workplace Seminar

The Authentic Workplace seminar assists individuals to bring the power of their full, authentic selves to the challenges of the workplace. It inspires participants to reclaim their passion and commitment to personal and professional excellence. The seminar combines lecture with interactive and experiential discovery processes and is based on four cornerstones:

ACCOUNTABILITY
Accountability includes honest communication; ownership of one's experience; differentiating internal experience from external triggers; and learning to identify and dismantle unproductive behaviors. Accountability is the antidote for being a victim.

RESPECT
Respect is the fountainhead of healthy relationships and productive interactions. It includes respect for self, co-workers, customers, and the larger systems of which we are a part. Respect embraces diversity and honors differences transforming them into opportunities and strengths.

INTEGRITY
Integrity is the keeping of agreements; speaking your truth cleanly without blame or judgement; honoring and respectfully communicating your feelings; and aligning principles, values, and actions. For individuals and organizations, there is no such thing as a trivial breach of integrity.

AWARENESS
Awareness includes being conscious of our impact on others; receiving and giving feedback that can be heard; making healthy commitments versus over- and under-committing; experiencing other points of view—striving
to understand rather than demanding compliance; and learning to listen to your body's messages as the key to managing stress.

The Authentic Workplace
Authenticity is an empowering and effective state of being. It creates vital connection and the opportunity for synergy. The Authentic Workplace seminar provides a safe and respectful venue for reclaiming your authentic self and bringing all of who you are to each moment. An Authentic Workplace is a productive workplace.

Benefits

• A fully engaged workforce
• Greater enthusiasm
• Honest communication
• Deeper personal satisfaction
• Increased creativity
• Reclaimed passion and heart
• Healthy working relationships
• Decreased paralysis from fear
• Reduced absenteeism
• Increased fun

PROGRAMS AND FEES…

The Authentic Workplace Seminar
We offer The Authentic Workplace as a two-day seminar. A half day is devoted to each cornerstone: Accountability, Respect, Integrity, and Awareness. A single cornerstone, or a combination of cornerstones, can also be presented in half-day modules. Lectures are combined with interactive and experiential processes through which participants can
practice new skills and productive behaviors.
Standard two-day format: $2500
(plus per person fee for materials)
Single cornerstone, half-day: $1000
(plus per person fee for materials)

The Authentic Leader Seminar
A one day management and leadership seminar designed to clarify values, build a common vision, and align principles with actions. Leaders will also learn advanced communication skills, how to manage difficult behaviors, and to identify areas in which they collaborate for mutual benefit or defect in pursuit of personal power.
Price: $1500
(plus per person fee for materials)

Authentic Communication Intensive
A half-day communication intensive which covers the requirements and principles of Authentic Communication; beliefs and behaviors that support it; differences in learning and information processing styles; how to match your communication to the listener's style; and a practical process for staying current.
Price: $1000
(plus per person fee for materials)

Enhanced Performance through Neuro-Linguistic Programming (NLP) NLP is the study of the structure of human experience. It grew out of a profound examination of excellence and the behaviors that support it, and it identifies methods by which similar results can be duplicated. NLP is a powerful technology with broad application in business, health care, and education. It enhances leadership skills, management ability, and sales proficiency. It transforms communication; assists trainers and educators to match their teaching style to the learning styles of their students, overcomes "learning disabilities," and can be used to reverse unwanted habits or behaviors. Content and length of the seminar vary according to need.
Price: $1000 - $2500
(plus per person fee for materials)

ADDITIONAL SERVICES…

Executive Coaching
Rozek & Daggett Consulting offers executive coaching to leaders seeking to be more effective in all aspects of their lives. Challenges include, but are not limited to: creating a compelling vision and attracting support for it; clarifying and/or realigning values; learning advanced communication skills; getting full value from your employees; managing
stress; achieving greater personal satisfaction; finding balance in a crushingly busy life; and finding the courage to be a voice for positive change.
$250/hour
(plus per person fee for materials)

Assessment and Consultation
Is your organization working at its optimum? Rozek and Daggett Consulting will perform an in-depth review followed by an integrated plan for change. Our goal is to assess your current state, understand your desired state, identify the resources necessary to create the desired state, and provide a roadmap for achieving it.
$250/hour
(plus per person fee for materials)

Customized Trainings
When change is constant, learning is survival. Rozek & Daggett Consulting prides itself on a unique ability to design new programs and customized trainings which meet the specific needs of each client. (i.e. Stress Management, Repetitive Strain Injury (RSI) Prevention, Performance Management, Time Management, etc.)
$250/hour
(plus per person fee for materials)

Keynote Speakers / "Enter-train-ment"
Victor and Kassy offer presentations that inspire, motivate, and entertain. They have been described as ”superb enter-trainers” who bring insight and humor to their presentations.
Negotiable fee plus expenses

Additional Information…
Travel and lodging expenses of the seminar facilitators as well as shipping and handling of the workshop materials are the responsibility of the client. Meeting room facilities and equipment must be provided by the client according to the specifications given by Rozek & Daggett Consulting.

Victor and Kassy are also available individually for consulting in areas of their personal expertise. If you would like more information please contact us.

Testimonials

Stephen Victor
President, Victor Leadership Council
In response to his request to sit-in on one of our trainings:
"Your presentation at McKenzie Willamette Hospital was absolutely the most superb essential communication presentation that I have ever experienced. You were awesome! The materials you selected, how you sequenced them, masterfully wonderfully done. What a great, great contribution you made in such a tiny amount of time."

LuAnne Boettiger, RN, MN
Director of Staff Development, McKenzie-Willamette Hospital
"Kassy and Victor were the highest rated presenters at our 2000 Inservice Trainings. Good combination of 'show me' and 'tell me" formats. I personally benefited from this training in my relationship with my daughter."

Susan Murray
Staff Development, McKenzie-Willamette Hospital
"The survey scores and comments reflect continued value for the staff!"

Comments from Staff Participants at McKenzie-Willamette Hospital Staff Inservice:
"Kassy and Victor were great presenters!"
"Authentic Communication - let's have them back!"
"Best training on this topic I've heard."
"Good info that I can use in everyday settings, work and home."
"Finally something informative, helpful and worth the time."
"Authentic communication was the highlight of the day."
"Communication is a super important topic. Please have this couple return for a longer training."
"Authentic Communication was GREAT! We need these guys for our new employees!"
"Invite Kassy and Victor back for longer! They were great!"
"Terrific speakers!"

Comments from Management Participants at McKenzie-Willamette Hospital Manager Inservice:
"They work well together, enjoyed the Inservice. Excellent!"
"I learned some tools to go back immediately to use both at work and at home."
"Good teamwork! Information was concise, appropriate to the environment and helpful."
"Both Kassy and Victor were very good speakers."
"Thanks, [the seminar] was non-threatening, refreshing and helpful."

McKenzie-Willamette Hospital Trend Analysis Results
We presented a series of 8 trainings over the course of a year to diverse groups of 50-60 participants. At the end of the training they were asked to rate the training and to add any additional comments. These are the results of those surveys:

(1 = Poor, 2 = Fair, 3 = Good, 4 = Very Good, 5 = Excellent)

Materials was appropriate in amount and detail.
Training #1 Mean = 4.20
Training #2 Mean = 4.25
Training #3 Mean = 4.19
Training #4 Mean = 4.29
Training #5 Mean = 4.35
Training #6 Mean = 4.53
Training #7 Mean = 4.40
Training #8 Mean = 4.55
Overall Mean of all 8 trainings = 4.37

Material was presented in a clear, organized manner.
Training #1 Mean = 4.35
Training #2 Mean = 4.41
Training #3 Mean = 4.29
Training #4 Mean = 4.37
Training #5 Mean = 4.42
Training #6 Mean = 4.56
Training #7 Mean = 4.48
Training #8 Mean = 4.59
Overall Mean of all 8 trainings = 4.45

I learned what I needed to know about this topic.
Training #1 Mean = 3.79
Training #2 Mean = 4.08
Training #3 Mean = 4.00
Training #4 Mean = 4.16
Training #5 Mean = 4.35
Training #6 Mean = 4.47
Training #7 Mean = 4.52
Training #8 Mean = 4.57
Overall Mean of all 8 trainings = 4.29

We also did a 4 hour Authentic Communication inservice for 23 managers and these are the results of their feedback which was based on a 10 point scale rather than the 5 point scale above:
Material was appropriate in amount and detail: = 9.3
Material was presented in a clear, organized manner: -= 9.2
Learned what I needed to know about topic: -= 8.6
Overall, session provided valuable, usable information: -= 9.1
TOTAL AVERAGE SCORE: = 9.1